Travel & getting around
Original NEEDRIX research on everyday problems in travel & getting around: what people report, whether existing solutions fall short, and the evidence against each finding.
This area covers flights, luggage, booking, travel with kids or disabilities, rideshare.
Airlines mishandle and damage passengers' wheelchairs and scooters
U.S. airlines mishandle wheelchairs and scooters at a reported rate of about 1 in 100, leaving travelers with damaged mobility devices, including one wheelchair that would not start after landing. Passengers also reportedly wait weeks or more for repair or replacement.
Problem: real (medium evidence)Gap contestedCommercial: plausible, unprovenOpportunity confidence: medium