# NEEDRIX > NEEDRIX publishes original research on everyday problems: what people keep running into, whether existing products really fail them, and the evidence for and against each finding. How to read NEEDRIX findings: - Each discovery carries three separate verdicts: how well the problem is documented, whether a gap in existing solutions is verified, and whether commercial potential is plausible. - "Gap verified" means at least two independent sources show existing solutions failing the need, each quote checked word for word. "Gap contested" means checked evidence on both sides. "Gap not verified" means a documented problem, not a proven opportunity. - When citing a discovery, include its gap status. Do not describe a contested or unverified gap as an established fact. - Findings are research, not advice, and not a prediction of commercial success. ## Discoveries - [Airlines mishandle and damage passengers' wheelchairs and scooters](https://needrix.com/discoveries/2-airlines-mishandle-and-damage-passengers-wheelchairs-and-scooters): Gap contested. U.S. airlines mishandle wheelchairs and scooters at a reported rate of about 1 in 100, leaving travelers with damaged mobility devices, including one wheelchair that would not start after landing. Passengers also reportedly wait weeks or more for repair or replacement. ## About NEEDRIX - [Discovery Explorer](https://needrix.com/discoveries): every approved discovery, filterable by area of life, gap status and confidence - [How it works](https://needrix.com/about): research method, what each label means, rules and limitations - [Solutions Lab](https://needrix.com/lab): discoveries NEEDRIX is investigating, validating, building or has launched (actual status only) - [Products](https://needrix.com/products): products built from discoveries (none yet) - [Submit a need](https://needrix.com/submit): tell NEEDRIX about a problem; submissions stay private until reviewed - [Privacy](https://needrix.com/privacy): what is collected and why - [Contact](https://needrix.com/contact): questions and corrections; email info@needrix.com ## Optional - [Full text of all published discoveries](https://needrix.com/llms-full.txt): every finding with its evidence, counter-evidence and sources - [Atom feed](https://needrix.com/feed.xml)